In an age of financial instability
and accounting irregularities shippers and consignees, with their large freight
transportation budgets, have begun to rely less upon third parties to process
audit and pay freight bills and have instead begun to regain control and take
their freight bill audit processes and payments back in-house.
When transportation was
still regulated, it made good business sense to outsource the freight bill audit
and payment process as firms with this specialty audited freight bills using
standardized published tariffs. However, since deregulation, freight bill
charges have their basis in diverse, shipper or shipment specific contracts
resulting from telephone calls using pieces of scrap paper that may have
recorded a spot rate, and separate rate agreements and contracts for each
carrier and each move.
Most audit bureaus now
specialize in service to a small client base because there is no commonality
among shippers or carriers, and the cost for acquiring the knowledge base to
compete in a larger environment of unlimited variables has grown beyond the
level of practicality. Many shippers have begun to realize that the cost and
risks of engaging an external audit service is far greater than conducting the
audit and generating payments internally.
In
recent months TransportGistics has seen a dramatic increase in the number of new
customers signing up for its
InsourceAudit web-based application. InsourceAudit is a freight bill
management, shipment information and cost control portal that enables users to
manage freight bills and carrier performance, effect payments, collaborate, and
generate reports on the web. According to
Stuart Miller, Vice
President of TransportGistics, “Payers of
freight charges require a tool that enables and empowers them to properly
address, manage, and control this potentially vulnerable cost center.”
According to Miller,
“TransportGistics worked closely with companies large and small and concluded
that shippers, and those concerned with validity and veracity of their carrier
performance didn’t require a third party firm to audit and pay their freight
bills but did require a freight bill management, shipment information and cost
control portal that enabled them with continuously refreshed information,
24/7/365 to make educated decisions and improve internal and external
collaboration.”
TransportGistics is a
global, multi-product and services company that provides market leading, simple,
incremental solutions for transportation management and logistics functions
within the supply chain. The company’s handpicked team of transportation and
logistics experts has roots that reach into all aspects of the supply chain. It
specializes in helping companies manage transportation services and customer
satisfaction. In addition to InsourceAudit, TransportGistics other products
include RoutingGuides, BLGen, FreightTracing and LBP Services.